Are you a parent or carer of a child or young person with Special Educational Needs and/or Disabilities?

The law says you can get information, advice and support.

Our support involves the following:

  • Listening to parents and carers worries and concerns in regards to their child or young person’s Special Educational Needs and Disability (SEND)
  • Encouraging parents and carers to share their thoughts, feelings and wishes regarding their child or young person with SEND.
  • Helping parents and carers to understand the laws surrounding SEND, Health and Social Care, professional reports, paperwork and the EHC plan referral process.
  • Assisting parents and carers with their understanding of the support available for children and young people with SEND.
  • Supporting parents and carers in and offering help to resolve disagreements or voice concerns about the support in place for their child or young person.

The service covers the East Riding of Yorkshire, with our officers offering impartial and confidential advice to support parents, carers, and children. SENDIASS officers will support parents and carers in meetings with education settings, over the phone, through email, appealing decisions and at SEND Tribunals.

Our SENDIASS officers are legally trained through IPSEA (Independent Parental Special Education Advice) and use this knowledge to help empower parents and carers with their rights in regards to SEND. All of the information and advice we provide is firmly based within law and the SEND Code of Practice. It is not biased towards any point of view or local policy. We know what the law states and what nurseries, schools, colleges and Local Authorities must provide.

Your queries and the information you provide are confidential and we will only share details with your consent. The only exception to this will be in relation to a concern for someone's safety.

Visit this page to find out more about SENDIASS and to meet the team.

Download the information leaflet


IASS video for Parents - what they are/how they can help?

You can contact us by:

Call us
(01482) 396469

Text us
07507 310273

Tweet us

If you are not happy with our support then please tell us how we can make it better!

SEND Information, Advice and Support Service (SENDIASS) Survey

For more information and support, the Information Advice and Support Service Network have developed a website which aims to help disabled children and young people and those with SEN better understand what rights they have for accessing information, advice and support across education, health and social care:

Information Advice and Support Service Network

Get in touch

If you can't find what you need, feel free to get in touch with us. Our opening hours are Monday-Thursday, 9am-5pm and on Fridays, 9am-4pm.

Outside of these hours, please use the Get in touch form. We aim to respond to all enquiries within 2 working days.