East Riding SENDIASS (Special Educational Needs and Disability Information, Advice and Support Service) provides information, advice and support for parents and carers of children or young people (aged 0 - 25) with Special Educational Needs & Disabilities (SEND).

Our officers cover the East Riding of Yorkshire and offer impartial and confidential advice to support parents, carers, children and young people (up to the age of 25).

Our service is free to use and easy to access. We can help children, young people and parents understand and take part in decisions that affect their lives.

We can offer you information, advice and support if you are:

  • a parent or carer for a child or young person up to the age of 25 with SEND
  • a child or young person up to age of 25 who has special educational needs or disabilities.

We aim to empower you to play an active and informed role in your or your child’s education.

We will work with you to address any issues you are experiencing, and offer our support and guidance throughout the process. East Riding SENDIASS offer a tailored approach to support your needs, helping to find the best solution for each individual case. This support may include, but is not limited to:

  • providing confidential information and support by email, telephone, face-to-face or at parent/carer drop-in sessions
  • offering accurate, impartial and accessible information, advice and support about matters relating to SEND
  • supporting throughout the statutory processes and assessments in relation to Education, Health and Care plans (EHC plans)
  • listening to your concerns and helping you to voice and contribute your views, feelings and wishes at all stages.


What is an Information, Advice and Support (IAS) service?

How must information, advice and support services be run to meet the minimum standards?

What must information, advice and support services do to meet the minimum standards?

Meet the team

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Christine Clive
Christine Clive

I have worked as an Information officer since 2010: initially as a FISH Locality Information Officer and now as a SENDIASS Officer.

I have undergone all three levels of IPSEA legal training around the SEND Code of Practice. I am able to offer information, advice and support to parent carers, children and young people with Special Educational Needs and Disabilities (aged 0 - 25 years) which will enable them to make informed choices regarding education and services, and ensure their voices are heard.

Katie Catchpole
Katie Catchpole

I have worked as a youth worker, play worker and Information, Advice and Guidance consultant supporting young people and families in accessing training, volunteering and education across a community shop and local children’s centre. I support families to overcome barriers and to fulfil their aspirations. Through my work with FISH I learnt about SEND, school inclusion and the difficulties that can occur for families to navigate services and support bringing my previous experience and knowledge to the team.

I have undertaken training in Special Educational Needs Law, which has enabled me to offer information and advice to professionals and parent carers around the Special Educational Needs and Disability Code of Practice. This, in turn, has helped me give families information, advice and support to help them ensure they are aware of their rights and choices and their voices are heard.

Daniel Pott
Daniel Pott

Hi I’m Dan, and I came to SENDIASS in July 2018. Before this I’ve worked within adult supported living, at a residential specialist school and have spent the previous 3 years delivering the independent support programme within Wakefield.

I have undertaken legal training to ensure that I can offer information, advice and support in relation to the special educational needs code of practice. My role within in the team is to provide additional resource in order to support the service coordinator with the service development plan.

Isabelle Wadsworth
SENDIASS Triage Officer
Isabelle Wadsworth

Hello! I am Issy, and I one of the full-time Officers in SENDIASS. I cover the east area of East Riding, covering the areas of Beverley, Hornsea, Withernsea and Hedon.

I have worked within SENDIASS for over 2 years and have provided information, advice and support to parents and young people throughout the processes of EHCPs and SEN support in schools, supported parents through mediation, throughout permanent exclusion appeals, and supported through Director Discretion transport appeals.

I am currently completing a Master's degree in Psychology, and previously worked as a secondary school teacher, gaining valuable experience of classroom support and working directly with young people. I fully understand the importance of inclusion for children and young people with Special Educational Needs and Disabilities and have detailed knowledge of the support that could be in place to meet those needs.

Sam Munby
Sam Munby

I offer information, advice and support to parents and carers of 0-25 year olds who have special educational needs and/or disabilities.

Prior to this role I completed a degree in ‘Learning Support’ and worked as a teaching assistant for four years, supporting children with various special educational needs and disabilities. I was seconded to work on the 'Preparing for Adulthood' programme, and will be bringing all the knowledge I gained from that role to SENDIASS.

I guide and support children, young people and their parent/carers through the processes of SEN provision in schools, EHC Assessments and EHC Plans. I am passionate about making sure the service users' voices, wishes and feelings are heard and continue to support you.

Stephanie Barnes

Hi! My name is Steph, I am 25 and Yorkshire born and bred. I joined SENDIASS in August 2019, I cover Bridlington and Wolds and Dales. I have completed all three levels of Mandatory IPSEA Training and have attended additional workshops on 'Exclusions' and 'Supporting Young People with Autism'.

Prior to working for SENDIASS I completed a degree in Psychology where I was able to choose courses of study such as Developmental Disorders, Educational Psychology and Child and Adolescent Development. I have always had an interest in helping the younger generation become successful in all that they do, this is only possible when they have an inclusive education.

My favourite part of the role is meeting parents and supporting them to share with school and other professionals their concerns and finding solutions to support their child/young person to get the best out of their time in education.


As well as our dedicated officers, East Riding SENDIASS has a number of volunteers who can support parents when dealing with schools or the Local Authority.

Our SENDIASS volunteers come from all areas of the East Riding of Yorkshire and have a range of interests and expertise. Having attended a 6-week training course, our volunteers are DBS checked and have all successfully completed IPSEA Level 1 training. With knowledge of the SEN Code of Practice 2014 and the Children and Families Act 2014, SENDIASS volunteers can offer independent parental support to parents of children with Special Educational Needs and Disabilities, whatever level of SEN support the child or young person receives and whatever the Special Educational Need.

Our SENDIASS volunteers can help by:

  • listening to what parents have to say
  • supporting parents in expressing their views and concerns
  • explaining the SEN processes and procedures, the structures and roles of professionals and any confusing SEN terminology
  • supporting parents through difficult and confusing times in regards to their child’s SEN
  • signposting parents to any relevant literature or other organisations that may be able to offer help
  • providing practical support before, during and after meetings
  • supporting parents when completing forms and applications.

At all times, our volunteers can refer to the SENDIASS Officers for further advice and support.

East Riding SENDIASS volunteers bring a wealth of their own experience in regards to SEN, a willingness to listen and an understanding of the types of issues parents face. They may be parents themselves, or may have an experience of working with/in schools, or they may have joined our service as they have an interest in Special Educational Needs and have an empathy for parents who are struggling.

Our volunteers will not make judgements about you or your child, or make decisions for you. Instead, they will listen to your concerns and offer their support in seeking to resolve disputes and finding answers to your questions.

The volunteer’s role is to assist you with specific issues concerning your child’s Special Educational Needs and/or Disability. They are not there to get involved in other ways with your family, though they can refer to the SENDIASS officers to help you locate other sources of support.

If you would like a SENDIASS volunteer to assist you, please contact the service today requesting the support of one.

If you are interested in finding out more about the volunteer program, or for further information on how to volunteer, please contact us to see when our next sign-up is.

You can contact us by:

Call us
(01482) 396469

Text us
07507 310273

Tweet us

East Riding SENDIASS office opening hours:
Monday to Thursday 09:00 - 17:00, Fridays 09:00 - 16:30

East Riding SENDIASS aims to respond to all enquiries within 2 working days.